Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form such as a person’s e-mail address, food allergies, person’s age, home address and so on. It does not include the name, title or business address or business telephone number of an employee of an organization.
AFCS is committed to providing quality, dependable and inclusive child care, support and information services to meet the diverse child care and early years needs of families and children. In order to meet these goals, AFCS collects, uses and discloses personal information for the following purposes:
We disclose personal information:
Unless required to do so by law, AFCS does not currently disclose the personal information under its control to any other parties. It does not trade, sell, barter, or give away its client information to anyone. Should it be necessary in the future to make such a disclosure, AFCS will not do so without the express consent of the individuals involved.
When families seek the services of AFCS they provide their personal information expressly through a registration/referral process. AFCS then has access only to the personal information provided by the client that is required to fulfill the purposes stated above. A client may withdraw their consent at any time upon reasonable notice, subject to legal or contractual restrictions. Please note however, that due to our statutory and regulatory obligations withdrawing consent may affect our ability to continue to provide a client with the services they have or would like to receive.
AFCS makes every effort to ensure the personal information it collects, uses and discloses is as accurate and up-to-date as is required to fulfill the purposes listed above. If an individual’s personal information requires amendment, they need only contact AFCS to ensure that the correction is made. When a file is not longer needed it is either destroyed or all personal identifiers are removed in such a way as to prevent accidental disclosure.
AFCS is committed to ensuring that personal information is protected from unauthorized access, unintended disclosures or theft. This protection is provided by firewalls in the computer system, passwords to protect databases, encrypted e-mail, locked filing cabinets and limited access to certain work areas. Only the Privacy Officer and delegated individuals have access to this information.
This Policy is also available in hard-copy at the AFCS administration office, a copy of which can be requested by contacting AFCS at:
Andrew Fleck Children's Services
700 Industrial Ave., Suite 600
Phone: (613) 736-5355
Fax: (613) 736-8378
Individuals have a right to access their own personal information in the possession and control of AFCS. They also have a right to know if their information has been disclosed to any third parties. If individuals wish to access their personal information, they need to contact AFCS in writing at the above mailing or e-mail address. AFCS reserves the right to charge a reasonable fee for the copying of this information.
112 Kent Street
Tel: (613) 995-8210
Toll free: 1-800-282-1376
Fax: (613) 947-6850
La version française de cette Politique relative aux renseignements personnels est disponible.
Approved by the Andrew Fleck Children's Services Board of Directors on March 24, 2004. Updated June 2014.